“The cornerstone of IPC Global Solutions’ business is customer satisfaction.” Says Mike Kennedy, President and COO of IPC Global Solutions.
“We leverage ISO principles every day to empower employees to consistently exceed customer expectations. This key recertification furthers cements IPC’s commitment to quality. Our team, led by Joe Bowden, did an excellent job of preparing our business for this important milestone.”
The ISO 9001:2015 standard focuses on multiple principles including, but not limited to: meeting customer expectations, enabling evidence-based decision-making, and continuous improvement.
“We’re excited about our recertification here in our U.S.A. operations,” continued Kennedy. “Combined with the recent certification of our China based operation, we feel we have the quality infrastructure in place to continue to support our business growth plans.”
IPC Global Solutions, headquartered in West Bridgewater, MA is a leader in the private label filter and wiper blade business. With a 30+ year heritage of supporting the most well-known names in the aftermarket, IPC has built its success on delivering quality and service to customers all around the world. IPC is an ISO9001:2015 certified company with facilities in Grove City, OH, Los Angeles, CA, Miami, FL, West Bridgewater, MA, Jiaxing, PRC and Shanghai, PRC.
For more information about IPC Global Solutions, visit their website at www.ipcglobalsolutions.com. ###