West Bridgewater, MA July 7, 2020 – IPC Global Solutions has successfully completed its first remote ISO 9001:2015 Surveillance Audit for their West Bridgewater, MA and Grove City, OH facilities. This year’s audit specifically focused on IPC’s Purchasing, Supply Chain, Receiving, and Kitting functions. Due to the unprecedented circumstances created by the ongoing COVID-19 pandemic, the Surveillance Audit was completed entirely remotely by National Quality Assurance, U.S.A.
“I’m pleased with the results of our 2020 Surveillance Audit,” said Joe Bowden, Business Analyst and IPC’s ISO 9001:2015 Quality Management Representative.
“The remote process worked exceptionally well. By sharing process documentation, objective evidence, and demonstrations of our procedures, we were able to effectively show how IPC upholds the requirements of the standard.”
IPC is now in their 18th year of ISO Certification. The ISO 9001:2015 standard focuses on multiple principles which support IPC’s commitment to gold-standard quality and outstanding customer satisfaction – including, but not limited to exceeding customer expectations, support for evidence-based decision-making, and of course, continuous improvement.
“ISO 9001:2015 is an important part of our business management system.” Says, Mike Kennedy, President and COO of IPC Global Solutions.
“We continue to mature our competency in setting goals, deploying KPIs, documenting our processes, managing risk and continuously improving our business. Joe and our leadership team have made great progress in increasing the effectiveness of our quality management system!”
IPC Global Solutions, headquartered in West Bridgewater, MA is a leader in the private label filter and wiper blade business. With a 35-year heritage of supporting the most well-known names in the automotive aftermarket, IPC has built its success on delivering exceptional quality and service to valued customers all over the globe. IPC is an ISO9001:2015 certified company with facilities in Grove City, OH, Los Angeles, CA, Miami, FL, West Bridgewater, MA, Jiaxing, PRC and Shanghai, PRC.
For more information about IPC Global Solutions, visit their website at www.ipcglobalsolutions.com. ###